<%= l(:setting_plain_text_mail) %> <%= check_box_tag 'settings[plain_text_mail]', 1, @settings["plain_text_mail"] %>

Do not strip HTML tags <%= check_box_tag 'settings[helpdesk_do_not_strip_tags]', 1, @settings["helpdesk_do_not_strip_tags"] %>

<%= l(:label_helpdesk_hide_read_marks) %> <%= check_box_tag 'settings[helpdesk_hide_read_marks]', 1, @settings["helpdesk_hide_read_marks"], :disabled => true, :class => 'private_tikets' %>