<% html_title "#{@issue.tracker.name} ##{@issue.id}: #{@issue.subject}" %>

[<%= @issue.visible? ? link_to_issue(@issue, :subject => false) : issue_heading(@issue) %>] <%= @issue.subject %>

<%= l(:label_added_time_by, :author => @issue.helpdesk_ticket.is_incoming? ? mail_to(@ticket.from_address) : @issue.author.name, :age => content_tag('acronym', distance_of_time_in_words(Time.now, @issue.created_on), :title => format_time(@issue.created_on))).html_safe %>.

<%= textilizable(@issue, :description) unless @issue.description.blank? %>

<%= render :partial => 'public_tickets/history', :locals => { :issue => @issue, :journals => @journals } if @journals.present? %>

<% if RedmineHelpdesk.public_comments? %>

<%= toggle_link l(:label_comment_add), "update", :focus => "journal_notes" %>

<% end %> <%= render :partial => 'sidebar_content' %>