<%= journal_message.is_incoming? ? l(:label_received_from) : l(:label_sent_to) %> <% if journal_message.is_incoming? %> <%= "#{contact_tag(journal_message.contact)} (#{journal_message.from_address})".html_safe %> <% else %> <%= journal_message.contact.emails.include?(journal_message.to_address) ? "#{contact_tag(journal_message.contact)} (#{journal_message.to_address})".html_safe : journal_message.to_address %> <% end %> <% if attachment = journal_message.message_file %> <%= link_to_attachment attachment, :text => l(:label_helpdesk_original), :class => 'icon icon-attachment' -%> <%= h(" - #{attachment.description}") unless attachment.description.blank? %> (<%= number_to_human_size attachment.filesize %>) <%= link_to_if_authorized image_tag('magnifier.png', :plugin => "redmine_contacts_helpdesk"), :controller => 'helpdesk', :action => 'show_original', :id => attachment, :project_id => @project %> <% end %> <% if journal_message.viewed? %> <%= format_time(journal_message.message_date) %> <% else %> <%= format_time(journal_message.message_date) %> <% end %> <% unless journal_message.bcc_address.blank? && journal_message.cc_address.blank? %>
<%= "#{l(:label_helpdesk_cc)}: #{journal_message.cc_address}" unless journal_message.cc_address.blank? %><%= ", #{l(:label_helpdesk_bcc)}: #{journal_message.bcc_address}" unless journal_message.bcc_address.blank? %> <% end %> <% if false && journal_message.is_incoming? %> <%= link_to "Split", "", :class => "icon icon-split" %> <% end %>