<%= l(:label_no_data) %>
<% else %>|
<%= l(:label_helpdesk_average_first_response_time) %> <%= helpdesk_time_label(@collector.average_response_time) %>
<%= mirror_progress_in_percents(@collector.average_response_time_progress) %>
|
<%= l(:label_helpdesk_average_time_to_close) %> <%= helpdesk_time_label(@collector.average_close_time) %>
<%= mirror_progress_in_percents(@collector.average_close_time_progress) %>
|
|
<%= l(:label_helpdesk_average_responses_count) %> <%= @collector.average_response_count %>
<%= progress_in_percents(@collector.average_response_count_progress) %>
|
<%= l(:label_helpdesk_total_replies) %> <%= @collector.total_response_count %>
<%= progress_in_percents(-@collector.total_response_count_progress) %>
|